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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

DANIEL MARQUEZ

October 18, 2023

5  out of  5 rating by DANIEL MARQUEZ
"I am not only impressed by the exceptional service provided by my insurance agent but also by their incredible volunteer efforts. It is truly inspiring to see someone in their position dedicating their time and energy to making a positive impact in the community. Their commitment to volunteering reflects their compassionate nature and genuine care for others. It is evident that they go above and beyond to make a difference in the lives of those in need. I am grateful to have an insurance agent who not only excels professionally but also embodies the values of kindness and selflessness. Highly recommend this agent for their outstanding service and philanthropic spirit."

Luke Veronda

October 18, 2023

5  out of  5 rating by Luke Veronda
"A Decade of Exceptional Service: Highly Recommend! I am incredibly grateful for the outstanding service provided by my insurance agent over the past ten years. They have consistently gone above and beyond to ensure my insurance needs are met with professionalism and care. From their extensive knowledge of the industry to their prompt and friendly communication, every interaction has been a pleasure. Their attention to detail and proactive approach in reviewing my policies have given me peace of mind. Not only have they provided competitive rates, but they have also shown genuine care for my well-being. I highly recommend my insurance agent for their exceptional service and expertise."

Luke Haas

October 17, 2023

5  out of  5 rating by Luke Haas
"Oh, where do I even begin with this insurance company's customer service? Let me tell you, it is absolutely mind-blowing! From the moment I picked up the phone to inquire about their services, I was greeted with the friendliest and most enthusiastic representative I have ever encountered. Their level of attentiveness is simply unparalleled. They listened to my every concern, question, and even my random musings about life. I felt like I was talking to a long-lost friend rather than a customer service agent. They took the time to explain every policy detail in a way that even a five-year-old could understand. But it doesn't stop there. The efficiency of their customer service is truly astonishing. I had an urgent claim that needed to be processed, and let me tell you, they handled it like superheroes. They swooped in, gathered all the necessary information, and resolved the issue in record time. I didn't even have a chance to finish my cup of coffee before they had it all sorted out! And let's not forget about their patience. I must have called them a dozen times with various questions and concerns, and not once did they show the slightest hint of annoyance. They were always calm, composed, and ready to assist me with whatever I needed. It's as if they were born with an infinite well of patience specifically for dealing with customers like me. But what truly sets this insurance company's customer service apart is their genuine care for their clients. They don't treat you like just another policyholder; they treat you like family. They go above and beyond to ensure that you have the best coverage possible and that you feel valued every step of the way. It's a level of care and dedication that is rarely seen in today's world. In conclusion, I cannot sing enough praises for this insurance company's customer service. They are the epitome of excellence, going above and beyond to provide the best service imaginable. If you're looking for an insurance company that truly cares about its customers, look no further. Trust me, you won't be disappointed!"

Priscilla Peña

October 12, 2023

5  out of  5 rating by Priscilla Peña
"Josh is the best in the game! Very professional and dedicated to his customers. He provides only the best service."

Matt Krudup

October 9, 2023

5  out of  5 rating by Matt Krudup
"Josh is a nice guy.... you feel comfortable talking to him."

Erik Perez

October 8, 2023

5  out of  5 rating by Erik Perez
"Great customer service!"

RoseAnn Dollens Melcarek

September 20, 2023

4  out of  5 rating by RoseAnn Dollens Melcarek
"Always helpful always willing to work with you and the most polite kind people I've ever met"

Jesse A

August 30, 2023

5  out of  5 rating by Jesse A
"Awesome and friendly service. Great people and great rates."

Amy Toland

August 24, 2023

5  out of  5 rating by Amy Toland
"Karla helped me with a pretty emergent situation. She made my experience painless, quick, and easy. She also helped me save a lot of money. She was kind, friendly and super helpful as always!!!"

tammy dobbin

July 18, 2023

5  out of  5 rating by tammy dobbin
"Been with this office for over 15 years. Great service"

Michael Lask

March 24, 2023

5  out of  5 rating by Michael Lask
"I bundled my home and auto together and they save me over a thousand bucks. There's employee John was one of the kindest and informative salesman I've ever met. Thank you State farm insurance in Beecher Illinois"

John Wunderlich

March 12, 2023

5  out of  5 rating by John Wunderlich
"Great vibe! Very helpful office staff great prices"

Stephanie Hamann

February 23, 2023

5  out of  5 rating by Stephanie Hamann
"Allyssa M. Helped my husband and I today and she was a fantastic representative! So kind and helpful. Got a better deal than I could've imagined. The interaction was painless and actually very enjoyable! Everything got taken care of very easily and in a timely manner. Also, I love that you guys call the other insurance companies to cancel other policies. Altogether, this was just a wonderful experience. Thank you so much!!"

scott lafoone

January 30, 2023

5  out of  5 rating by scott lafoone
"Josh, I just completed a transaction with Jill. FYI Very Professional, Very Respectfull Pleasure to do business."

Joe

January 23, 2023

5  out of  5 rating by Joe
"Every interaction that I’ve had with Josh and his team have been enjoyable. Always willing to help and address my needs. I’d recommend using them for any insurance needs you may have."

Mara Anguiano

January 10, 2023

5  out of  5 rating by Mara Anguiano
"Have always had a great experience with this office. Jill and Logan have always been so helpful."

John katschke

December 7, 2022

5  out of  5 rating by John katschke
"John was great, gave me a quote right away and gave it to me straight, i highly recommend this place if you wanna have an actual conversation and make some business."

Michael Henning

November 9, 2022

5  out of  5 rating by Michael Henning
"Highly recommend Josh and team. Kyle helped us navigate a water damage claim."

Michael Spinazzola

October 27, 2022

5  out of  5 rating by Michael Spinazzola
"I’ve had the pleasure of insuring with State Farm and Josh Baumgartner for the past 7+ years. His office has been helpful and claims were handled with low stress. I bundle my policies with Josh and there is always an option to hit the right target and save money. Keep up the good work!"

Neal Currier

September 12, 2022

5  out of  5 rating by Neal Currier
"I have been a client for a few years now and every interaction with this company has been great, any issue thar has come up has been handled professionally and they really care about their customers."

Rudy Trinidad

August 10, 2022

5  out of  5 rating by Rudy Trinidad
"Exceptional customer service! Always very helpful. Karla is the best to deal with. 5 out of 5 stars! Thank you again for always being there for us !"

Robert Wehlauch

July 15, 2022

5  out of  5 rating by Robert Wehlauch
"I got in a accident on a Friday by Saturday I had a rental setup my car was totaled by the following Saturday I had a new car check was sent to me smooth transaction highly recommended the most troubled free ever with insurance experience i ever had A++++insurance agent the best!!!! Highly recommended!!!!!"

Madeline Johnson

May 16, 2022

5  out of  5 rating by Madeline Johnson
"I had a great experience working with them. Nolan was very responsive and helpful. Would highly recommend!"

Lisa La Manna

April 29, 2022

5  out of  5 rating by Lisa La Manna
"Love this office! Josh and his team are awesome! Just had the pleasure of speaking with Karla. Bought a new vehicle and she made it fast and painless switching over my insurance. She is seriously amazing! For anyone out there looking for an insurance company for ALL their insurance needs…. this is the insurance agent to call!! They are seriously the BEST!"

Lisa Morrison

April 25, 2022

5  out of  5 rating by Lisa Morrison
"I have had insurance with Josh for years and his team is always extremely helpful when i need to make changes or have an issue. Strongly recommend Josh with State Farm"